Working hand-in-hand with the UX team and Salesforce Design Operations team.
Operationalize how our design and real search team works together.
Create rituals and cadences that foster team connection, a shared purpose, and a collaborative UX community.
Create new processes and frameworks that help Experience teams define, prioritize, and review its work.
Connect the dots between product teams’ roadmaps and UX’s priorities and deliverables.
Liaise with design leadership and build strong partnerships with cross-functional stakeholders.
Be the point-of-contact for a complex network of business units and functions.
Own regular communications to assure alignment and clarity of goals.
Coordinate reviews, lead team events, and coordinate presentation material for partner audiences.

At least 7 years experience working in enterprise software in any combination of Design, DesignOps, or PgM roles.
Outstanding partnership, interpersonal, and relationship-building skills.
The ability to collaborate well in a cross-functional, matrix’d management environment, and work across multiple departments and business units.
Proven experience partnering directly with product management and engineering teams, with an understanding of their priorities, constraints, and how UX informs their work streams.
Thorough familiarity with how design gets done.
Superb communication skills that shine in-person and across multiple mediums.
Strong understanding of what it takes to ship software at scale.
Experience running projects using agile and/or scrum processes.
Ability to learn and master internal project management tools to ensure design work is properly represented and tracked.
BS in Business, Computer Science, Engineering, or a related field.

Principal Design Program Manager

Key skills