Network Engineer

Role Overview

• Own, design, implement, operate, and continuously improve all enterprise network infrastructure across on-premises and Azure cloud environments, including routing, switching, wireless, firewalls, and hybrid connectivity.
• Design, implement, and support enterprise firewall platforms, including Palo Alto Networks physical and virtual firewalls, Panorama management, and Global Protect remote access, ensuring consistent security controls and reliable connectivity.
• Perform advanced, hands-on troubleshooting and serve as the escalation point for complex network incidents, ensuring high availability, performance, and security of network services.
• Lead network-related projects and initiatives from planning through execution, including upgrades, expansions, migrations, lifecycle and vulnerability management, and technology refreshes.
• Plan and execute maintenance activities, facilitate system upgrades, and support business continuity and disaster recovery testing related to network services.
• Proactively reduce incidents through root-cause analysis, trend identification, and the implementation of preventative and continuous improvement measures.
• Manage and coordinate third-party vendors, managed service providers, and NOC services responsible for network operations, ensuring accountability, service quality, and adherence to organizational standards and timelines.
• Partner with internal IT, security, and business teams to deliver reliable, scalable, and secure networking solutions that align with operational and strategic objectives.
• Provide informal technical leadership and mentoring to IT team members by sharing expertise, setting technical direction within the network domain, and supporting skill development.
• Research, evaluate, and guide the adoption of new or enhanced network technologies and services to improve reliability, security, and operational efficiency.
• Create and maintain accurate system documentation, network diagrams, standards, and knowledge base articles.
• Demonstrate excellent customer service by managing expectations, advocating for business partners, and understanding the role of network services in enabling organizational success.
• Ensure complete and accurate ticket documentation, adherence to standard operating procedures, and effective communication across teams.
• Meet incident response and resolution SLAs and participate in after-hours support as required.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
• Equivalent combination of education and progressively responsible experience will be considered.
• Typically requires five or more years of hands-on experience supporting and engineering enterprise network environments, including both on-premises and cloud-based networking.
• Industry-recognized networking certifications preferred (e.g., Cisco CCNP Enterprise or equivalent).
• Palo Alto Networks training or certifications (e.g., PCNSE or equivalent hands-on experience) preferred, including experience with Panorama and Global Protect.
• Cloud networking certifications related to Microsoft Azure (e.g., Azure networking specialization) preferred.
• Continued professional development through training, certification, and hands-on experience is expected.

Tech Stack

• Azure
• Cloud
• Firewalls
• Switching

Benefits

• Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.
• Dental Delta Dental PPO & an option to select an enhanced dental plan.
• Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage
• All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.
• 401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account.
• An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.
• Company provided short-term & long-term disability
• Life and AD&D insurance
• Flexible spending accounts
• Voluntary critical illness & accident coverage
• New parent phase-in program & paternity leave
• Educational assistance reimbursement
• Product discounts & a wellness program