Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology.
Complete practice assessments and workflow analysis guided by industry best practices.
Instruct clinical and non-clinical staff on the proper use of software applications.
Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness.
Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress.
Investigate and resolve client issues during implementation and go-live.
Identify opportunities for workflow improvement and optimization post-go-live.
Partner with internal teams to ensure successful implementation and alignment with client needs.
Communicate effectively with clients and team members to ensure alignment and satisfaction.
75%+ long-distance or air travel required.

Ability to travel 75%+ long-distance or air travel
3 years of experience in the Healthcare IT industry, specifically software implementation
Ability to cultivate strong relationships & influence behavior
Excellent verbal and written communication skills
Excellent time management and organization skills
Proven ability to solve problems creatively.
Knowledge of or applicable experience with NexCloud or Nextech Select

Generous annual bonus opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
11 paid holidays
Your Day Your Way
Celebrate a day of cultural or social significance to you
Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave (After 6 months with the company)
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
Nextech Luminary Peer Recognition Program
Wellness Program including discounts on medical premiums
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment

Onsite Implementation Specialist – NexCloud, Nextech Select

Key skills