Provider Relationship Account Manager

Role Overview

• Provide quality, accessible and comprehensive service to the company's provider community
• Develop and maintain positive provider relationships through visits and communications
• Research, analyze, and coordinate resolution to complex provider issues
• Collaborate with internal partners to triage issues
• Coordinate Joint Operation Committees
• Conduct proactive outreach on managed care policies
• Participate in external Provider Townhalls/Seminars

Requirements

• Requires a bachelor’s degree
• Minimum of 3 years of customer service experience
• 2 years of experience in a healthcare or provider environment
• Provider facing experience (preferred)
• Claims experience (preferred)
• Medicaid experience (preferred)

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical benefits
• Dental benefits
• Vision benefits
• Short and long term disability benefits
• 401(k) + match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources