Actively engage in calls and meetings with current and future customers.
Collaborate and oversee technical discussions in ongoing business opportunities.
Provide in-depth recommendations on architecture, sizing, implementation and scalability.
Offer coaching and presentations in customized workshops, webinars, and hands-on training sessions.
Assist prospective customers to build solid and honest business cases.
Create and present materials to showcase product functionality and performance.
Take the lead in internal initiatives to improve our processes, systems, and tools.
Leverage your technical expertise as a subject matter expert within the team.
Act as a dedicated team player within our global group, emphasizing mutual support and knowledge sharing as key priorities.

3 to 5 years of professional experience, including around 3 years in optimization systems and/or data science.
Master’s degree or higher in operations research, computer science, engineering, mathematics, or equivalent work experience.
Strong proficiency in both written and spoken English. Additional languages are a plus.
Proficiency in at least two Gurobi API languages (such as C, C++, Java, Python, C#, or VB.NET).
Basic understanding of IT and software engineering topics, including networking, web technologies, and general software engineering concepts.
Familiarity with Microsoft 365 products.
Ability and willingness to quickly learn and use Salesforce as needed.
Basic understanding of Generative AI, along with an interest in further developing knowledge in this area.

Technical Account Manager

Key skills