Actively engage in calls and meetings with current and future customers
Collaborate and oversee technical discussions in ongoing business opportunities
Provide in-depth recommendations on architecture, sizing, implementation and scalability
Offer coaching and presentations in customized workshops, webinars, and hands-on training sessions
Assist prospective customers to build solid and honest business cases
Create and present materials to showcase product functionality and performance
Take the lead in internal initiatives to improve our processes, systems, and tools
Leverage your technical expertise as a subject matter expert within the team
Act as a dedicated team player within our global group, emphasizing mutual support and knowledge sharing as key priorities

3 to 5 years of professional experience including around 3 years in optimization systems and/or data science
A master’s degree or higher in operations research, computer science, engineering, mathematics, or equivalent work experience
Strong proficiency in both written and spoken English. Additional languages are a plus
Proficiency in at least two Gurobi API languages (such as C, C++, Java, Python, C#, or VB.NET)
A basic understanding of IT and software engineering topics, including networking, web technologies, and general software engineering concepts
Familiarity with Microsoft 365 products
Ability and willingness to quickly learn and use Salesforce as needed
A basic understanding of Generative AI and interest in further developing knowledge in this area.

Technical Account Manager

Key skills