Support maintenance and support activities for the SAP SD module
Assist in incident analysis and resolution
Provide support to end users (key users)
Participate in unit and integration testing
Assist in the preparation of documentation (BPDs, manuals, and process flows)
Monitor sales, delivery and billing processes
Interact with functional and technical teams (ABAP, MM, FI)
Requirements
Basic knowledge of SAP SD
Understanding of the Order to Cash (O2C) process
Knowledge of sales, billing and delivery processes
Familiarity with SAP S/4HANA (SD)
Basic knowledge of SAP MM (a complementary technical advantage)
Proficiency in Excel
Experience in a support environment (AMS)
Understanding of integration between modules (SD, MM, FI)
Basic ABAP knowledge (simple debugging or code reading)
Academic experience or internship with SAP
Good analytical skills and organizational abilities
University degree in progress or completed in IT, Business Administration, Engineering, or related fields
Benefits
Company-subsidized health insurance for the employee
Option to include dependents in the health plan with payroll deduction
Dental assistance (optional)
Option to include dependents in dental assistance with payroll deduction
Meal voucher or food allowance
Transportation voucher (optional)
Impact & Care
Personal Guidance Program offering confidential emotional support and counseling in psychological, legal, financial, social and pet-related areas at no cost for the employee and legal dependents
Gympass
Wellhub (Access to over 700 gyms across Brazil with plans starting at R$29.90, payroll-deducted)
Option to include dependents in Gympass
Wellhub (up to 3 dependents
paid by credit card)
Access to Udemy via our intranet
Partnerships with major consumer brands
SESC partnership for employee and dependents
Discount agreements with educational institutions (undergraduate and graduate) and language/certification schools