Responsible for working with the Operations and Engineering Teams around the support and strategic improvement of the global network platform using programming and automation tools to streamline network operation
Evaluating processes regularly to ensure expected outcomes are achieved in the most efficient way
Identifying service improvements and document those improvements to help ensure standards and processes are followed
Developing and supporting all WBD network automation and scripting infrastructure and services 24*7
Responding to and resolving all requests and trouble tickets within the stipulated SLA time
Partnering with team members to identify new automation capabilities and areas for process improvement
Prioritizing work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager
Maintaining positive relationships with all user communities, peers, and the management team
Performing other duties as needed

Bachelor’s degree in Computer Science, Information Technology, Information Systems or similar
2
5 years of experience in network automation engineering in an enterprise network production environment
Additional years of experience in network engineering, network operations or similar roles preferred
Intermediate knowledge and experience using Terraform and or GitHub Actions to write IaC
Modern scripting skills are required
Python preferred
Experience with IT automation tools required
Ansible preferred
Process oriented engineer with strong execution and follow-through skills
Strong and consistent customer service and communication skills
Willingness to work a flexible schedule
Strong team member with self-motivation and desires to improve the infrastructure
Excellent troubleshooting, analytical and problem-solving skills
Must participate in an on-call rotation for out of hours support
Must have the legal right to work in India.

Network Automation Engineer

Key skills