The Release Manager is accountable for planning, coordinating, governing, and executing all release activities across the sustainment program.
Includes maintaining the end-to-end release schedule
Ensuring all technical teams’ work is appropriately sequenced, assessed, and authorised prior to deployment.
Key participant of the Change Advisory Board (CAB)
Supporting a shared services model across a multi-system sustainment environment
Ensures that all release activities are visible, controlled, and approved
Act as the central liaison for release activities
Drive release readiness and quality, confirming testing evidence, documentation, deployment and rollback plans, operational acceptance, and linkage to approved change tickets.
Continuously improve release performance and maturity, producing release metrics and reports, facilitating lessons learned, supporting long-term roadmaps, and identifying opportunities for automation and efficiency uplift.
Requirements
Proven experience managing releases in complex ICT environments
Coordinating multiple technical teams, dependencies, and competing priorities across large backlogs and operational demands
Strong stakeholder engagement and communication skills
Ability to influence at all levels and confidently chair cross-functional technical and governance forums, including CABs
Solid grounding in ITIL change and release management
Highly structured and detail-oriented with strong analytical and scheduling capability
Experience in secure or regulated environments (Defence, Intelligence, or similar)
Familiarity with ASDEFCON governance, reporting, and audit requirements (highly desirable)
Technically fluent and collaborative, with an engineering background or exposure to complex system dependencies and ITSM tools such as Jira, ServiceNow, or equivalent
Must be an Australian Citizen and hold an active TSPV Clearance
Tech Stack
ITSM
ServiceNow
Benefits
Accrue up to an extra 12 days of leave per year through our Life Days program.
Work with world leading technology business at the forefront of innovation.
Family Friendly certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.