Act as the primary technical point of contact for partners during onboarding and integration.
Guide clients through the continuous implementation of our API-based BaaS platform (cards, accounts, payments, compliance features).
Translate complex product capabilities into clear integration paths and help partners build optimal solutions using market knowledge and best practices.
Collaborate closely with Product, Engineering, Sales, and Account Management teams to ensure smooth transitions from sales to go-live.
Contribute to the continuous improvement of our documentation, SDKs, and developer experience.
Collect and relay partner feedback to inform product roadmap and improve future integrations.
Respond to functional and technical questions from partners by understanding their context and needs.
Occasionally assist in pre-sales technical discussions or solution scoping.
Requirements
3–6 years experience in technical onboarding, solutions engineering, product integration, or similar roles in a fintech, BaaS, payments, or API-first company.
Experience working with clients in highly regulated industries (banking, payments, fintech).
Ability to understand and explain technical concepts from developers to C-levels.
Comfortable working with APIs, webhooks, and developer tools; you don’t need to code, but you can read and explain JSON, HTTP responses, etc.
Detail-oriented, curious, and a natural problem solver.
Benefits
25 days + RTT
We provide a Swile card to cover your meals on work days.
Monthly mobility package for employees.
Health insurance (mutuelle) : Alan .
Discounts on subscriptions for sports activities and wellness activities.
Hybrid remote policy : We offer the possibility of working from home for 2 days per week.
Once a year we gather to reconnect, deep-dive into big topics, and relax.