Key Account Manager, DSO

Role Overview

• The DSO Key Account Manager plays a central role in building and maintaining sustainable relationships with Dental Service Organizations (DSOs) and 3Shape reseller partners across the DACH region
• Focus on proactively identifying sales opportunities, developing strategies, prioritizing action plans, and successfully executing a relationship-driven, consultative sales approach
• Develop sales strategy and business plans based on consultative selling
• Manage customer relationships across the entire customer lifecycle
• Responsible for selling and promoting all 3Shape products to DSOs as well as group, mid-market, multi-site, and emerging-market practices
• Measure success by sales performance, achievement of targets and KPIs, and the level of implementation, adoption, and utilization of 3Shape dental solutions

Requirements

• Minimum of 3 years of experience in the dental industry with a dental distributor or manufacturer, with a proven track record in dental equipment sales
• Minimum of 3 years of experience working with DSOs and a strong network within the trade and customer segments
• Established and resilient relationships with reseller partners
• Solid understanding of dental clinical workflows
• Excellent organizational skills and strong execution capability
• Experience working with multiple stakeholders and decision-makers at different levels
• Structured and persuasive verbal and written communication; strong presentation skills
• Experience in a consultative, relationship-driven sales organization
• French language skills are a plus

Benefits

• Regular presence at the DACH office in Düsseldorf is expected
• Participation in evening and weekend events (e.g., trade shows, partner and customer events, KOL meetings) may be required
• Travel requirement: Up to 70% domestic travel, occasional international travel (particularly to Denmark)