Handling a portfolio of Transaction Liability claims (including complex, high-value matters) from first notification through to settlement
Analyse policy coverage, transaction documentation, and claim submissions to assess liability and quantum
Instruct and collaborate with external advisers (including legal counsel, accountants, and other experts) as required
Engage directly with insureds, brokers, and their advisers, maintaining clear, professional, and commercially balanced communication
Identify coverage issues, disputes, and potential fraud indicators, escalating appropriately
Ensure claims handling complies with internal controls, delegated authority levels, and applicable regulatory requirements
Contribute to internal reporting, reserving discussions, and claims insights to support underwriting and portfolio management
Support continuous improvement by sharing lessons learned and market trends with underwriting and claims colleagues

Experience handling insurance claims (Transaction Liability, W&I, or related specialty lines) is desirable, but not essential
Interest in learning about M&A transactions and deal documentation, or experience working closely with these materials in a claims, legal, or advisory context
Experience handling complex, multi-party claims and managing external advisers
Working knowledge of US insurance claims handling requirements, including fair claims practices
Experience operating within defined claims authorities, governance frameworks, and audit expectations
Strong policy interpretation and coverage analysis skills
Ability to assess financial loss and causation, including reviewing transaction documentation and financial information
Confidence using claims management systems, producing clear written analyses, and making recommendations

Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

Claims Specialist, Transactional Liability

Key skills