Oversee the daily management, maintenance, and performance of California Western’s websites, ensuring timely updates, functionality, accessibility, and compliance with brand standards.
Monitor and resolve technical issues, broken links, and website challenges to maintain a seamless digital presence.
Serve as the primary liaison with the website vendor, managing maintenance, updates, and issue resolution.
Develop and deliver CMS training and best practices for web administrators across campus.
Collaborate with the Director to establish website governance plans, workflows, permissions, and review processes.
Create and maintain schedules for ongoing website audits, departmental updates, and process documentation.
Ensure compliance with applicable federal and state laws, including accessibility, copyright, and web hosting requirements.
Lead and support website enhancements, structural updates, and design improvements, including new page elements, landing pages, and redesign initiatives.
Manage cross-functional web projects by coordinating timelines, deliverables, responsibilities, and communication among departments and external partners.
Collaborate with campus stakeholders to design, prototype, and improve user interface and user experience across websites and microsites.
Apply expertise in graphic design, typography, color theory, and layout to create visually compelling and effective digital experiences.
Maintain and strengthen brand style guides, graphic standards, and visual consistency across all web platforms.
Partner with marketing staff to develop and deploy graphics, photography, and video content that supports institutional goals.
Maintain an organized library of digital assets, including photos, videos, and other visual materials.
Partner with the Director to develop, implement, and manage California Western’s overall web strategy.
Identify and execute SEO/GEO initiatives to improve visibility, engagement, and search performance.
Optimize website content, metadata, and digital structure for clarity, accessibility, and discoverability.
Monitor industry trends, algorithm changes, and emerging tools to enhance website effectiveness.
Track, analyze, and report website performance metrics using analytics platforms and related data sources.
Provide data-driven insights and strategic recommendations to strengthen marketing efforts and improve user experience.
Advise departments on web strategy, content planning, and best practices for their online presence.
Carry out responsibilities in a professional, positive, and collaborative manner.
Maintain regular communication with the Director regarding project status, challenges, and progress.
Perform other duties as assigned.
Requirements
Bachelor’s Degree.
Must have at least three (3) years of experience in content management systems, preferably Modern Campus, including developing, managing and implementing web strategies that fulfill overall marketing communications needs.
Proficiency with Google Analytics is required.
Experience with data monitoring and analysis for strategic content recommendations for SEO and GEO required.
Must have a strong understanding of industry trends and Adobe Creative Suite.
Ability to collaborate with marketing teams, stakeholders and vendors is required.
Experience in website management and user training is required.
Website marketing or management in the higher education environment and/or the legal field is a plus.
Must be able to collaborate with creative team to ensure integration of print and web communications.
Strong creative design background as well as a deep understanding of UI/UX best practices is a plus.
Must be motivated, highly organized, and a self-directed individual with excellent interpersonal and communications skills.
Must be able to effectively multitask and handle a variety of matters independently, with minimal supervision, in a professional, polished, and mature manner with tact, diplomacy, and appropriate judgment.
Attention to detail and a degree of accuracy is crucial.
Technical Skills: Experience with content management systems is required; Modern Campus experience preferred.
Proficiency in layout, typography, production, and understanding of design principles.
Experience with data analysis, database systems, and effective internet research techniques.
Proficiency in design tools, including Adobe Creative Suite, and software, including Microsoft Office.
Knowledge of web analytics and SEO tools, including Google Analytics, is required.
Knowledge of SEO and GEO best practices, web analytics interpretation, and implementation is required.
Knowledge of HTML, CSS, and basic JavaScript.
Understanding of web accessibility standards, including WCAG and ADA compliance.
Understanding of web development workflows and database-driven environments.
Understanding of usability-focused UI/UX design standards.
Strong troubleshooting abilities, technical documentation skills, and aptitude for learning new technologies.
Familiarity with digital and video production.
A demonstrated proficiency with web-based technologies.
Working understanding of AI and automation tools and cybersecurity basics.
Tech Stack
Cyber Security
JavaScript
Benefits
Generous employer contribution for Medical, Dental and Vision Insurance (depending on which plan/level the employee elects).
403(b) Employer Retirement contribution of 8% (up to 8k per year) Fully and immediately vested.
Company Paid Life and AD&D Insurance.
Paid Long-Term Disability Insurance.
Flexible Spending Plan.
Paid Fall and Winter Breaks.
Additional 10+ Paid Holidays.
Accrued Paid Time Off.
Wellness Programs.
Perks: Little Italy/Downtown location for convenient access to great restaurants and after-hour activities.
Free on-campus parking facilities provided.
Employee engagement events are held both virtually and on-campus.