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Senior Client Success Manager at Infinity Business Services | JobVerse
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Senior Client Success Manager
Infinity Business Services
Remote
Website
LinkedIn
Senior Client Success Manager
India
Full Time
4 hours ago
$40,000 - $45,000 USD
No Sponsorship
Apply Now
Key skills
CRM
Project Management
Communication
About this role
Role Overview
Lead, mentor, and oversee a team of 3–4 Account Managers handling multiple client portfolios.
Oversee all client communications to ensure consistency and professionalism.
Monitor key performance indicators such as retention rate and SLA adherence.
Work closely with Operations, HR, and Technical teams to ensure smooth execution of processes.
Requirements
Bachelor’s degree (Master’s preferred) in Business Administration, Marketing, or related field.
3–4 years of experience leading Account Managers or Client Success teams.
Strong communication, analytical, and decision-making skills.
Proficiency in CRM and project management tools (Zoho, Asana, Slack, Google Workspace).
Benefits
Health insurance
Flexible work arrangements
Paid time off
Professional development opportunities
Apply Now
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