Drive branch growth by acquiring new clients and maintaining strong relationships with existing ones.
Ensure excellent customer service by fostering an environment of continuous improvement and accountability.
Regularly visit key clients to identify opportunities for further business development.
Oversee branch operations to ensure compliance with industry regulations and internal standards.
Use financial reports to manage cash flow, improve transportation yield, and control expenses.
Focus on driving profitable growth by increasing revenue and improving operational efficiency.
Develop and implement strategies to keep the branch competitive in the freight forwarding market.
Work closely with the leadership team to align branch goals with overall company objectives.
Promote a culture of integrity, transparency, and constructive feedback within the branch.
Travel as required.

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred.
Fluency in English is required.
Knowledge of additional languages is a plus.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Branch Manager

Key skills