Key skills
CloudERPAILeadershipCommunicationCollaboration
About this role
Role Overview
- Deliver flawless application support to Blue Yonder customers
- Drive resolution of escalated and complex solution issues
- Deepen competency on end-to-end solution architecture
- Own customer solution and enhances solution stability
- Understand customer raised issues and take appropriate actions
- Documenting learnings and create knowledge articles
- Improving Customer Satisfaction by providing quality and timely solutions
Requirements
- Bachelor’s degree (STEM preferred) and minimum 0 to 2 years
- Good Communication and Strong Analytical Skills
- Supply Chain domain experience
- Tech Savvy able to adapt to any technology faster
- Experience of managing ERP products is preferred
- Provide technical and solution leadership during Critical/Major issues
- Demonstrable experience in Cloud native architecture and Distributed micro-services
Tech Stack
- Cloud
- ERP
Benefits
- Leading AI-driven Global Supply Chain Solutions Software Product Company
- Collaboration, respect, and a great work-life balance