Manage and expand some of our most important ISV customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.

8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
Accountable for relationship management, cross sells, upsells and solutions consulting
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
Excellent verbal and written communication skills
Bachelor’s Degree or equivalent years of experience

Strategic Account Executive

Key skills