Junior QA & Support Specialist
Lithuania
Full Time
3 hours ago
$1,100 - $1,500 EUR
No Sponsorship
Key skills
JiraCommunicationRemote Work
About this role
Role Overview
- Perform manual QA testing of UI features and new development releases
- Validate application functionality against requirements and expected behavior
- Identify, document, and track bugs or inconsistencies
- Collaborate with developers to ensure high-quality product releases
- Provide technical support to clients via email, chat, and phone
- Troubleshoot issues and guide users toward effective solutions
- Help improve internal QA and support processes
- Assist with documentation and knowledge base updates
Requirements
- Strong attention to detail and problem-solving skills
- Clear communication skills (written and verbal)
- Ability to understand user flows and system behavior
- Basic technical understanding of web applications
- Ability to manage multiple tasks and prioritize effectively
- Proactive mindset and willingness to learn
- Previous experience in QA, testing, or customer support (Nice to Have)
- Familiarity with bug tracking tools (e.g., Jira, Trello, ClickUp) (Nice to Have)
- Basic understanding of software development lifecycle (Nice to Have)
Benefits
- Remote work flexibility
- Home office support
- Wellness & health budget
- 25+ working days of holidays
- 2 paid volunteering days per year
- Learning & development opportunities (training, conferences)
- Career growth and advancement opportunities
- Annual achievement bonus
- Access to company products
- Team-building activities
- And more (Welcome Package, etc.)