Sales Account Manager

Role Overview

• Support senior account executives by assisting in customer engagements, focusing on identifying customer needs and supporting Red Hat's business value proposition.
• Identify and pursue opportunities for account expansion through renewals, up-sell, and cross-sell.
• Collaborate with Red Hat ecosystem partners to drive pipeline within a sales territory.
• Manage data entry and customer information in the CRM system, ensuring accurate record-keeping of sales activities, including follow-up tasks and customer information including, but not limited to quoting and sales process entries (e.g. MEDDPICC).
• Collaborate with various internal teams to provide necessary information for deal processing.
• Participate in sales forecasting and pipeline management under the guidance of senior team members.
• Understand basic aspects of Red Hat’s product and services portfolio, assisting with cross-sell and up-sell opportunities.
• Assist in executing account strategies, including tracking and following up on sales activities to meet assigned sales targets.
• Align Red Hat products to customer use cases based on business value.
• Work with a cross-functional team comprised of Tech and Partner Sales to achieve sales targets across multiple routes to market and product sets.
• Prospecting at a foundational level including but not limited to cold calls, emails, social media, and corporate sales plays & campaigns.
• Participate in cross-functional collaboration with partner teams to expand customer engagement opportunities.

Requirements

• Bachelor's degree in computer science, computer engineering, or equivalent experience
• 1-3 years of experience working in a technical presale, support, or consulting role
• Strong sale experience selling into technological markets with Open Source technologies and product offerings
• Ability to travel up to 50%

Tech Stack

• Open Source

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account
• healthcare and dependent care
• Health Savings Account
• high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!