Senior Marketing Specialist

Role Overview

• Drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide technical advice that enables a customer to solve a problem or improve business.

Requirements

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit; personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.