Logistics Manager

Role Overview

• Delivery Team Management
• Provide present, hands-on leadership to ensure execution of daily tasks and broader team objectives
• Partner with the Regional Sales Operations Manager to manage all aspects of the Delivery Team, including hiring, onboarding, performance management, and HR-related responsibilities
• Oversee scheduling, route assignments, and daily task delegation
• Train, coach, and develop the Logistics Support Team on company standards, processes, and compliance requirements
• Conduct a minimum of one ride-along per employee per quarter to assess performance and provide in-field coaching
• Audit field execution of events, brand activations, and pop-ups for quality and compliance
• Facilitate regular one-on-one meetings and team huddles with documented recaps
• Complete timely employee reviews and development plans
• Make recommendations regarding team training, growth, and performance
• Manage daily delivery operations, ensuring accurate and compliant execution
• Collaborate with the Regional Distribution Manager and Director of Sales to ensure appropriate team and fleet sizing
• Oversee fleet operations including vehicle maintenance, usage, and safety
• Improve routing and dispatch to drive efficiency and expand delivery capacity
• Support business growth by scaling logistics operations and transport capabilities
• Ensure accurate execution of product deliveries, payment collection, and brand ambassador activities (e.g., merchandising, education, relationship-building, competitor insights)
• Oversee cash handling and reconciliation processes in accordance with internal controls
• Build and maintain daily schedules for deliveries, payments, EDUs, and events
• Maintain relationships with third-party route providers and update relevant parties on route changes
• Enforce traffic and safety compliance for all drivers
• Assist other regional logistics teams as needed during manager absences
• Execute or support product deliveries, payment pickups, and event participation as needed
• Maintain and update account intake requirements
• Gather and communicate marketplace and account feedback to internal teams
• Track and manage SWAG, samples, event inventory, and marketing materials; coordinate delivery and restocking as needed
• Ensure event readiness by organizing bins, prepping samples, and maintaining display items
• Restock on-site inventory at facilities weekly or as needed
• Collaborate with internal departments including Inventory, Distribution, and Facilities
• Complete administrative tasks including CRM reporting, mileage and expenses, and internal inventory logs
• Ensure compliance with state regulations and internal policies during field activities
• Support fulfillment tasks including pick/pack, labeling, sales order processing, staging, and bulk goods movement
• Additional duties and responsibilities may be assigned based on business needs

Requirements

• 3 years of experience directly related to customer-facing responsibilities and account management, preferably in the cannabis, or related industry
• At least 1 year of supervisory or lead experience
• Computer Skills: Proficiency in Microsoft office, data analysis, MS Business Central ERP, and Salesforce CRM a plus
• Active state-issued driver's license and maintained clean driving record
• Reliable personal vehicle to utilize for marketing events (Mileage reimbursement is covered at federal rate)
• Must be able to effectively communicate in English, both verbally and written
• Spanish proficiency a plus
• Must obtain state-required permits, licenses, and certifications
• ServSafe Food Handler’s Card preferred
• Willing to submit to a background check, including a motor vehicle report
• Must be 21 years of age
• Math Skills: Possess basic mathematical skills: addition, subtraction, multiplication and division
• Travel Requirements: Driving orders in state territory utilizing company or personal vehicle as needed
• Overnight stays when needed to support longer routes (lodging and meals covered by company)

Tech Stack

• ERP

Benefits

• competitive salary of $70,000-100,000/yr
• overtime
• 11 Paid Holidays
• 120 hours of PTO
• 401K
• fully paid health, dental and vision insurance