Key skills
LeadershipProduct ManagementCommunication
About this role
Role Overview
- Develop a deep understanding and appreciation of our users, including customers, patients, business partners, the commercial team, and customer operations, as well as their workflows, behaviors, and environments
- Partner with various stakeholders such as commercial product team, regulatory affairs, customer operations, and the local Japanese business team to gather insights and align on priorities
- Collaborate with our full suite of UX product development teams to translate business and market needs into clear, well-scoped requirements for the Japanese market
- Maintain a vision of industry trends and competitive landscape to ensure you know what makes a best-in-class user experience for your product line
- Develop well-thought, user-centric strategies and roadmap for your products
- Own product development lifecycle from design to deployment
- Define what success looks like for your product, measure it, and drive improvements
- Communicate with senior-level stakeholders to champion your roadmap and gain buy-in
- Help define and enhance the culture of the Oncology UXPM team, our Product org, and Natera at large
Requirements
- Japanese fluency in language and culture
- Understands and able to exhibit Japanese business acumen
- Empathetic, user-centric thinker with exceptional integrity
- 3-5+ years of experience in software product management, ideally in the digital health, healthcare, or biotech industry
- Experience with regulated products and regulatory affairs in the US and/or abroad
- Extensive experience in conceptualizing, defining, and creating high-quality customer experiences
- Experience building solutions from start to finish
- Excellent communication, facilitation, presentation, relationship-building, and analytical skills
- A successful track record of cross-functional leadership
- Well-developed systems thinking and problem-solving frameworks
- Desire to roll sleeves up and get projects across the finish line
- Willingness to travel to Japan 1-2x per calendar year
Benefits
- Competitive Benefits
- Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!