Lead the strategic planning, implementation, and management of all information technology systems and infrastructure.
Interface with executives and SMEs across the organization.
Work with outside vendors and partners to scope and implement platforms, technologies, and services.
Develop and execute the company’s IT strategy aligned with business objectives and administrative priorities.
Build, lead, and mentor a high-performing internal IT team.
Develop strategy and identify use cases for standalone AI tools.
Oversee day-to-day IT operations, ensuring reliable delivery of services across all business functions.
Lead IT systems readiness for product launch.
Ensure all systems meet regulatory requirements and maintain audit/inspection readiness.
Oversee IT infrastructure and implement robust cybersecurity frameworks.
Manage relationships with IT vendors and oversee outsourced partners.

Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).
10+ years of IT experience, with at least 5 years in a leadership role.
Experience in biotech, pharmaceutical, or life sciences industry required.
Proven experience managing internal teams and outsourced IT service providers.
Experience supporting commercial launches or scaling operations.
Strong knowledge of GxP systems, validation (CSV/CSA), and regulatory compliance.
Experience with platforms such as Veeva, NetSuite ERP, Docusign CLM, QMS, and cloud (AWS/Azure).
Familiarity with API integrations between SaaS systems.
Familiarity with IT service management frameworks (e.g., ITIL) and helpdesk operations.
Knowledge of data privacy regulations (HIPAA, GDPR) and cybersecurity best practices.
Strong strategic thinking and execution capabilities.
Excellent cross-functional collaboration and communication skills.
Proven ability to manage vendors and drive accountability with outsourced teams.
Ability to operate in a fast-paced, high-growth environment.

Director, Information Technology

Key skills