Sales Training Program Specialist

Role Overview

• The Sales Training Program Specialist is responsible for supporting the development, implementation, and scaling of the company’s sales training infrastructure to drive consistent, high-level performance across inside sales and door-to-door (D2D) sales channels, including contractor teams.
• This role contributes to the design and execution of onboarding programs, helps manage and optimize the LMS platform (Articulate 360), and supports scalable training frameworks such as train-the-trainer models for both internal teams and external partners.
• The position plays a key role in enabling sales effectiveness by delivering training across diverse sales environments, including inside sales and field-based D2D teams.
• The Specialist provides hands-on coaching to sales representatives and frontline leadership, reinforcing core selling skills, improving execution, and ensuring alignment with company standards, messaging, and customer experience expectations.
• Operating with a high level of ownership, this role partners cross-functionally with Sales Leadership, Operations, Sales Training, and contractor teams to support training initiatives aligned with business goals.
• The Sales Training Program Specialist contributes to performance improvement, consistency across markets, and the ongoing development of a scalable, high-impact sales training ecosystem.

Requirements

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• Associate degree (A.A.) or equivalent education in a related field of study preferred
• High School Diploma or GED or equivalent combination of education and experience is required
• A valid driver's license, subject to successful verification through a DMV check, is mandatory
• Ability to travel to multiple work sites and maintain a flexible schedule based on the needs of the Sales organization, including evenings, overnight, weekends, holidays, and overtime as required
• 3–5 years of experience in sales, sales training, enablement, or coaching roles, with increasing responsibility in program development or execution
• Proven success supporting both inside sales (phone-based) and outside sales (field or door-to-door) environments, including experience working with or training contractor teams
• Demonstrated ability to design, implement, and scale training programs in a fast-paced, high-growth environment
• Strong public speaking, presentation, and facilitation skills with the ability to engage and influence diverse audiences, including frontline teams and leadership
• Experience developing structured training content, onboarding programs, and instructional materials that drive measurable performance outcomes
• Proficiency with Salesforce, LMS platforms (Articulate 360 preferred), sales enablement tools, and data/reporting dashboards (e.g., SalesRabbit or similar)
• Strong analytical skills with the ability to interpret performance data and translate insights into actionable training improvements
• Exceptional communication and interpersonal skills with the ability to influence cross-functional stakeholders without direct authority
• Experience in telecommunications or other rapid-growth, performance-driven industries strongly preferred
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Benefits

• 100% Company-Paid Medical and Dental Benefits
• Free Fiber Internet Service
• Competitive base salary
• Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)
• A culture built on integrity, mutual respect, and a shared purpose
• Join a tight-knit crew—no faceless corporation vibes here
• Growth potential: promotions and new challenges are part of our DNA