Key skills
AnalyticsDecision Making
About this role
Role Overview
- Conducts research; collects and interprets business requirements
- Participates in the development and review of processes, procedures, workflow analytics, and reporting
- Analyzes information technology requirements in business processes
- Assists in obtaining and identifying the business requirements needed to improve applicable business processes
- Translates business needs into a workable system and communicates about these requirements with stakeholders
- Develops and maintains policy and procedure documentation as applicable
Requirements
- university / college degree with < 1 year of professional experience
- comparable combination of education, job specific certification(s), and experience may be considered in lieu of a degree
- Knowledgeable of the values and practices that align customer needs and satisfaction
- Proficiency in business needs, business processes, data analytics, and decision making
- Waterfall Model experience
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year
- between 15 to 25 vacation days each year, depending on career level; and years of service