Charlotte, North Carolina, United States of America
Full Time
2 hours ago
Visa Sponsor
Key skills
AnalyticsLeadershipCommunicationProblem Solving
About this role
Role Overview
Responsible for development and implementation of fraud strategies, rules and analytics for a financial product
Lead, develop and manage personnel and workflow to ensure maximum efficiency and utilization of all available resources in accomplishing departmental/corporate objectives
Plan, organize, coordinate, and lead work of team of less than six people within assigned area of responsibility to meet team, department, and enterprise goals
Meet fraud loss containment objectives and provide a well-controlled business environment that meets internal compliance, audit and governance objectives as well as regulatory requirements
Lead and mentor teammates to achieve their fullest potential and prepare those teammates for the next level of responsibility
Direct personnel in the adherence to standardized processes and procedures, which support both division and corporate goals and objectives
Ensure compliance with policies and requirements for internal and external auditors for all assigned responsibilities
Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs
Serve as subject matter expert and provide guidance and oversight to peers within Fraud Solution & Services as well as other business units
Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff
Requirements
Bachelor’s degree, or equivalent education and related experience
5 years of banking, fraud systems experience
Excellent analytical and problem solving skills and ability to make sound and rational decisions with limited supervision
Exceptional verbal and written communication skills, ability to communicate effectively with senior leaders
Ability and willingness to work flexible hours, and travel on an as-needed basis
Prior fraud experience in the financial service industry, preferably across multiple products and channels
Proven leadership and team building skills
Master’s degree in related field (preferred)
1+ year of management experience (preferred)
Extensive knowledge of bank operations and back-office procedures related to transactional operations (preferred)
Benefits
medical, dental, vision, life insurance, disability, accidental death and dismemberment
tax-preferred savings accounts
401k plan
no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
10 sick days (also prorated)
paid holidays
defined benefit pension plan, restricted stock units, and/or a deferred compensation plan