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Customer Care Coordinator at ICW Group | JobVerse
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Customer Care Coordinator
ICW Group
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Customer Care Coordinator
Sacramento, Florida, United States of America
Full Time
4 hours ago
$22 - $35 USD
Visa Sponsor
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Key skills
Communication
About this role
Role Overview
Provide support directly or indirectly to agency partners
Respond to incoming calls and provides support via telephone, email, and other sources
Investigates customer questions and complaints, determines causes and resolves complaints
Maintains accurate record keeping and ensures integrity of data for the customer contact program
Requirements
Associate’s degree from a two-year college required in Business Administration, Accounting or related field
Minimum 1 – 3 years of related experience and/or training required
Strong verbal and written communication skills
Demonstrated Intermediate Microsoft Office Suite skills including Outlook, Word, Excel, PowerPoint
Benefits
Health insurance
401K retirement plans and company match
Paid Time Off
Paid holidays throughout the calendar year
Bonus potential for all positions
Opportunities for continued learning
Apply Now
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