Lead Quality Assurance Analyst

Role Overview

• Supports the overall QA process, including the creation, executions and review of test plans, test cases, test cycles, data prep, and test summary reports.
• Lead and mentor QA staff at all levels.
• Identify opportunities and provide feedback to the Director of Quality Assurance regarding training opportunities or team/process performance concerns.
• Review project status and documentation and guide teams through the SDLC from initial stages through production deployment.
• Build and maintain expert-level knowledge of all Contexture products and services, particularly those built in-house.
• Support production-related issues and defects, ensuring they are addressed and resolved in a timely manner and test plans and data and documentation are updated.
• Act as the QA point of contact for Go/No-Go decisions, CAB meetings, project kickoffs, and design sessions.
• Continuously improve testing approaches by evaluating and new tools, procedures, frameworks, and strategies making recommendations to leadership on these opportunities.
• Implement, stabilize, and maintain the automated testing suite.
• Create and maintain test data sets across test environments occasionally requiring partnership with third-party vendors across test environments.
• Provide regular status reports to management, including visibility into workload shifts and resource allocation.
• Partner with business and IT stakeholders to refine project goals, track progress throughout the project lifecycle, and support QA Team members in delivery of solutions that meet or exceed expectations.
• Maintains an active role in project testing efforts across sprint teams.
• Occasionally required to be available for after-hours work, outside of normally scheduled hours.

Requirements

• Minimum of 7 years of relevant QA technical experience with 2 of those years involving the leading technical teams.
• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or related technical discipline required.
• Experience leading and mentoring technical teams.
• Experience in defining quality standards and identifying meaningful performance metrics.
• Experience with Continuous Improvement frameworks and their use in process improvement.
• Expert written skills, and proven experience in creating clear process and guidance documents.
• Technical testing experience with SQL, Mongo, APIs, web services, and transaction integration engines.
• Experience with HL7 messaging standard, XML, JSON, REST.
• Experience with Postman and Swagger.
• Expert analytical and deductive reasoning skills.
• Experience with data analytics and data analytics systems.
• Electronic Health Record and Health Information Exchange (HIE) experience desired.
• Proficiency in clinical workflow, ideally across healthcare providers and systems.
• Expert problem solving, troubleshooting, and documentation skills.
• Proven aptitude for seeking creative solutions to multifaceted problems.
• Self-motivated, works tasks independently, and collaborates within the Agile team.
• Thrives in a fast-paced environment working on simultaneous projects.

Tech Stack

• SDLC
• SQL
• Go

Benefits

• Contexture provides a comprehensive benefits package. For details, please request a Benefit Summary from our Benefits Department.