Leverage solid knowledge and expertise in COB/TPL/Recovery to gather and review in-house data with payer correspondence to determine proper order of benefits and resolve primacy issues.
Successfully solves data or record discrepancies and/or issues.
Leverage your knowledge and expertise in COB/TPL/MSP to review documentation and eligibility, investigate the file to determine proper order of benefits and answer questions and/or provide information that will bring to successful payment or other appropriate account action.
Communicate effectively with carriers to determine primacy; answer questions and/or provide information that will bring to successful payment or other appropriate account action.
Educate Healthcare Insurance carriers on the Coordination of Benefits rules and appropriately respond to complex questions.
Analyze and understand written communication from insurance companies including explanation of benefits (EOBs).
Support internal groups or functions with gathering and interpretation of the claims billing process and denial management.
Effectively follow and contribute to continuous improvement of scripts, guidelines and other tools provided to have professional conversations with Healthcare Insurance carriers, and/or providers.
Efficiently and diligently work through assigned inventories to consistently meet productivity metrics assigned by management.
Leverage knowledge and expertise to research various scenarios that will bring to successful resolution and payment (i.e.. eligibility research and claims appeals).
Requirements
Minimum 2 years of directly relevant progressive experience in billing reclamation or directly related role demonstrating application of similar depth of skills and knowledge and capability required for the position.
Minimum 12 months relevant collections/receivable experience with consistent high production results.
Experience demonstrating research and analytical skills relevant to the position.