Ensure high availability and reliability of critical infrastructure services (on-premises and cloud)
Identify and automate manual operational processes to improve efficiency and reduce risk
Support the migration of applications from legacy, unsupported systems to modern platforms
Plan and execute upgrades of critical infrastructure systems, including monitoring, security and load-balancing platforms
Contribute to the deployment and operation of an OpenShift container platform
Act as a senior escalation point for troubleshooting complex infrastructure and production issues
Collaborate with application, security and architecture teams to deliver solutions aligned with projects in line with banking standards and regulatory requirements

Degree in Computer Science, Information Technology, Engineering, or related field (BSc, MSc)
Minimum 5 years proven experience in IT Infrastructure, Operations or Reliability Engineering roles within medium to large enterprise environments
Strong experience with Linux and/or Windows based operating systems in production environments
Solid understanding of high-availability architectures, disaster recovery, and service resiliency concepts
Proven ability to troubleshoot complex production issues across operating systems, infrastructure, and application layers
Hands-on experience with scripting and automation tools, (e.g. Bash, Python, Ansible)
Familiarity with CI/CD pipelines and automated deployment practices
Experience working within ITIL operational processes (incident, change, and problem management)
Experience with monitoring/logging platforms (e.g. Elastic Stack)
Exposure to container platforms and Kubernetes/Openshift) and infrastructure-as-code tools (e.g. Ansible, Terraform)
Experience managing or supporting enterprise load balancers, preferably F5 LTM
Exposure to hybrid or cloud environments, (AWS, Azure, etc)
Relevant technical certifications, (Linux, Kubernetes, cloud, networking) are considered an asset
Experience in banking, financial services, or other highly regulated environments, will be valued
Strong communication skills and ability to collaborate effectively with technical and non-technical teams.

Holds a leading position in the Greek economy and maintains a robust presence in the community
Instills a workplace culture that embraces open communication, respect, inclusion and equal opportunities
Offers a competitive remuneration package, private health insurance program and other benefits for both employees and their families
Provides a challenging working environment that values accountability and celebrates high performance by implementing appropriate incentives
Empowers personal & career development and continuous learning while encouraging creative thinking and innovation
Provides an all-bank wellbeing program, fostering initiatives that enhance physical, mental & emotional health
Provides digital technologies and tools that fully support new ways of working and flexible working options, while communicate regularly and effectively

IT Infrastructure – Reliability Engineer

Key skills