Manager, Claims Procurement – Vendor Management

Role Overview

• Own the end-to-end vendor ecosystem across Claims, including TPAs, legal panels, and external service providers
• Lead vendor strategy, sourcing (RFPs), and selection aligned to the Claims operating model
• Drive vendor performance through KPIs, SLAs, and structured governance frameworks
• Manage commercial relationships, including contract negotiation, cost control, and spend optimisation
• Oversee legal panel and TPA performance, ensuring quality, compliance, and efficiency
• Partner cross-functionally with Claims, Legal, Compliance, Finance and Strategy
• Support M&A activity, including vendor due diligence and integration

Requirements

• Strong experience in vendor management, procurement or claims operations within insurance
• Deep understanding of TPA models, legal panels and outsourced claims delivery
• Commercially driven with proven negotiation and contract management capability
• Data-driven, with the ability to use KPIs and insights to improve performance
• Strong stakeholder management and influencing skills
• Ability to operate both strategically and hands-on in a lean environment

Benefits

• Flex First
• Competitive salary and bonus eligible
• Medical, EAP, dental, & vision insurance for individuals and families
• 401k with Company Match
• Company Off-Site Meetings
• Remote Worker Expenses
• Health and Wellbeing Programs
• Employee Referral Program
• Advancing your professional development through ongoing learning opportunities.
• Generous vacation and holiday schedule STD & LTD coverage