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Head of Operations at BTSE | JobVerse
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Head of Operations
BTSE
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Head of Operations
United Arab Emirates
Full Time
2 hours ago
No Sponsorship
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Key skills
Stakeholder Management
Communication
About this role
Role Overview
Oversee daily operations across trading, payments, and client lifecycle.
Establish and maintain operational processes, controls, and monitoring frameworks.
Support licensing and act as a key point of contact for regulators, including VARA.
Ensure alignment with compliance, risk, and internal policies.
Identify and manage operational risks, including incident handling and escalation.
Collaborate with global teams and provide regular reporting to senior management.
Support hiring and build-out of the local operations function.
Requirements
Proven track record of operations experience in financial services, fintech, or VASP.
Experience in a regulated environment with ownership of operational controls, policies and procedures.
Working knowledge of trading operations, payments, or client-facing operations workflows.
Familiarity with the UAE regulatory landscape, particularly VARA requirements, is strongly preferred.
Ability to meet VARA fit and proper requirements.
UAE resident or national,UAE-based or able to relocate.
Strong interpersonal communication and stakeholder management skills across internal teams, regulators and external partners.
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