Performs full analysis and execution of process reviews including detailed data-based analysis, root cause identification,process mapping and controls identification
Documents business requirements, performs data gathering, develops test cases, and coordinates end-to-end rollouts
Creates End to End Process Maps and provides walk throughs to stakeholders
Leads SOP updates and governance efforts
Reviews Self-Identified Issues, Audit Notes, Operational Risk Events
Represents the business in enterprise program workshops
Identifies opportunities for efficiencies through optimization and transformation
Implements automation and technology solutions to eliminate non-value added activities
Anticipates operational risks and issues and tracks to resolution
Designs and documents internal controls to mitigate risks identified
Promotes innovative or improved methods to achieve targets
Collaborates with business partners and stakeholders to implement business solutions and best practices
Continuously seeks opportunities for improvement and innovation
Prioritizes improvement opportunities for greatest impact based on continuous oversight of quality and stakeholder feedback
Raises and tracks the resolution of issues/conflicts where appropriate

University degree or equivalent experience (Business / Accounting preferred)
3+ years experience with E2E process review, process mapping, documentation, and remediation planning
Strong understanding of Accounts Payable/Receivable, Fixed Assets, Journal Postings, and Payment Functions
Project management and planning skills
Strong oral and written communication skills
Strong adaptability and resilience skills in dynamic environments
Strong collaboration and stakeholder management skills
Confidence in decision making and strategic planning
Sense of urgency with ability to handle multiple demands
Strong Excel skills and Powerpoint skills
Critical thinking
Solid knowledge of implementing Controls and Risk assessment frameworks
Change management minded
Experience with Large data SOX Controls knowledge to meet process requirements (nice to have)
Operational/process background with exposure to LSS (Lean Six Sigma) or process re-engineering preferred (nice to have)
Interest in AI solutions applied to process optimization (nice to have)

Manager, Process Owner – Accounting Services

Key skills