Lead Sales Communications

Role Overview

• Strategic Content Development: You’ll create and edit compelling content that aligns with our brand voice and business unit guidelines.
• Ensure the strategic and timely delivery of this content across multiple platforms to support sales objectives.
• Collaborative Engagement: Work closely with internal teams, including Content writers, and other stakeholders, to produce high-quality content that fosters quality user experience.
• Contribute to the strategic direction of content delivery.
• Digital Asset Management: Distribute digital assets ensuring content is published according to plan and effectively reaches the target audience through email, text, and Salesforce's Knowledge Management platform.
• Brand and Quality Assurance: Ensure all communications are consistent with AT&T's brand voice and established Mid-Markets guidelines, maintaining the integrity and effectiveness of our messaging.
• Knowledge Management and HTML: Utilize HTML skills to develop and manage articles within our Knowledge Management framework, optimizing content organization and accessibility for sales teams.
• Experience in content publishing through CMS or Salesforce's Knowledge Management system is a plus.

Requirements

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related experience.
• Certification is required in some areas.
• Content Development
• Digital Asset Management
• HTML Knowledge
• Collaboration Skills
• Project Management

Benefits

• Competitive Base Salary
• Paid Training
• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone