Follows quality control processes and can translate those process points to questions, actions and follow-up
Reviews and compares Sponsor EDC/ IVRS data and verifies within Clinical Trial Management System (CTMS)
Reviews and responds to CTMS data quality requests and incidents from internal and external users
Maintains systems/ applications by researching and resolving problems; maintaining system integrity and security
Uses internal/external applications to conduct, review and report on data quality control checks
Provides reference for team by writing clear documentation; providing support and help
Contribute as a team member on special projects as needed
Attend team meetings, phone conferences, and training as needed
Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
Ability to communicate clearly and effectively on the phone and in email
Lead or assist with special projects and duties as assigned

High School Diploma or equivalent is required
Bachelor's Degree in Statistics or related field is required.
Minimum 3 years experience performing quality control and/or compliance monitoring required
Minimum 3 years experience translating monitoring data into executive summary level business metrics required
Minimum 1 year experience working with Tableau, research databases (i.e. RAVE, Medidata), Clinical Trial Management Systems required; 3 or more years of experience preferred
Minimum 2 years experience managing multiple projects, meeting deadlines, and adjusting priorities appropriately in an evolving work environment with shifting time frames is preferred
Proven self-starter with high degree of initiative, urgency, and follow through
Must be detail oriented with strong analytical, organizational critical thinking and communication skills
Strong organizational skills and attention to detail required.
Travel required, less than 10%

Flexible weekly work schedule: This will vary and is based on current business needs
December Industry wellness break (Week between Christmas and New Year’s Day)
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Operations Analyst

Key skills