Agile Process SME, Scrum Master

Role Overview

• Perform the traditional activities associated with Agile SAFe methodologies at the team level, embedded fully within a single Agile development team
• Coordinate, oversee, and manage the standard Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement) and document the outputs of each ceremony clearly and consistently
• Identify, surface, and drive resolution of team-level impediments, escalating to the senior Scrum Master, the federal Release Train Engineer, or program leadership when impediments cannot be resolved within the team
• Support the team's participation in Program Increment (PI) Planning, including preparing the team's backlog for PI planning, facilitating team-level PI planning sessions, and documenting PI objectives, dependencies, and commitments
• Partner with the federal Product Owner and the engineering team to maintain the 24-month roadmap for the team's Epic area, surfacing technical items and level-of-effort estimates alongside Product-Owner-driven priorities
• Facilitate Sprint Planning to ensure stories are well understood, properly sized, and aligned to sprint goals; facilitate Retrospectives that produce concrete, tracked improvement actions
• Embed an Agile culture on the team using techniques drawn from a wide range of Agile and Lean methodologies and frameworks, remaining methodology-aware rather than prescriptive
• Coach team members, the federal Product Owner, and adjacent stakeholders on team roles, behaviors, structure and culture, Agile ceremonies and practices, and knowledge transfer
• Equip engineers and leads on the team with the skills and techniques to coach one another, supporting a self-organizing, continuously improving team
• Maintain team-level Agile metrics (velocity, commitment reliability, flow, defect rates) and keep project and team status accurate and current so that any stakeholder can find out where the team stands without disrupting delivery
• Contribute to weekly status reporting, including accomplishments, planned work, associated ticket numbers, and risks and issues with proposed solutions
• Coordinate with the senior program-level Scrum Master and other team-level Scrum Masters across the Agile Release Train to identify and resolve cross-team dependencies, align practices, and maintain consistency of ceremony quality, tooling, and reporting
• Collaborate closely with Tech lead, UX, Accessibility and QA leads to ensure UX, Accessibility and QA priorities are aligned with sprint goals
• Maintain Jira and Confluence hygiene for the team, board configuration, sprint setup, workflow states, Definition of Ready, Definition of Done, so that the team's work is transparent and reportable
• Support onboarding of new team members and contribute to consistent application of SAFe practices and reporting standards across the team
• Operate within the scope of standard Scrum Master services; this role does not include Business Analyst services

Requirements

• Bachelor's degree in a related field (or 3 years of additional experience)
• Active Scrum certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM))
• Minimum 4 years of applicable experience as a Scrum Master on delivery teams
• Hands-on experience operating within a Scaled Agile Framework (SAFe) environment, including participation in Program Increment (PI) Planning as a team-level Scrum Master
• Demonstrated experience facilitating the full set of standard Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement) and documenting outputs consistently
• Hands-on proficiency with Jira and Confluence for Agile delivery, including board and sprint configuration, workflow setup, dashboards, and reporting
• Demonstrated ability to identify and remove impediments, including tracking them to resolution and escalating appropriately when resolution requires authority outside the team
• Experience partnering with a Product Owner on backlog refinement, prioritization, and roadmap maintenance, including preparing backlogs for upcoming PI planning
• Experience maintaining team-level Agile metrics (velocity, commitment reliability, flow, defect rates) and producing clear, accurate status updates for program leadership
• Experience coordinating cross-team dependencies within a multi-team Agile environment
• Excellent written and verbal communication skills, with the ability to coach technical teams, engage federal stakeholders, and communicate Agile concepts clearly to technical and non-technical audiences.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development