Responsible for planning and managing programs to meet product delivery, quality, customer service, cost and revenue goals.
Acting as team leader, coordinates team efforts in assigned accounts/territories.
Ensures revenue growth, account penetration and customer satisfaction.
Reviews requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules.
Ensures clear communication and timely resolution of issues.
May participate in the development of strategies pertaining to program.

Recognized subject matter expert with specialized knowledge in the function.
Manages large projects or processes.
Limited oversight from manager.
Coaches, reviews and delegates work to lower level professionals.
Problems faced are difficult and often complex.
Influences others regarding policies, practices and procedures.
Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge.
May be the in-house expert on specific technologies or within the job function area.
Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field.
Possess broad knowledge of professional field and other related functions.
Goals are provided to the incumbent in form of desired results.
Determines and develops approach to solve functional area related issues.
Possess the strongest of skills acquired through advanced training, study and experience.

Principal Program Manager

Key skills