Key skills
SaaSLeadershipAccount Management
About this role
Role Overview
- Build and maintain consultative relationships with school leadership and IT contacts
- Facilitate technical meetings to understand school-specific infrastructure
- Identify opportunities within the existing Data Sync user base
- Assist in the execution of account management strategies
- Coordinate the deployment process for EduSync and MyLogin
- Identify and address technical challenges during the integration phase
- Liaise with Project Managers and the Integrations team
- Collaborate with the DataSync team to ensure third-party application permissions are configured securely
- Partner with Marketing and Technical Implementation teams
- Maintain and deliver clear reports on project status
- Provide technical insights and guidance to internal colleagues
- Comply with Wonde’s Information Security Management System (ISMS)
- Maintain a professional understanding of data legislation
- Utilise only authorised software and strictly follow all password and terminal security protocols
- Promptly report any identified security risks or system vulnerabilities to the Information Security Officer.
Requirements
- Relevant Qualifications (Bachelor Degree or Diploma level qualification).
- Relevant Work Experience (at least 1 year of full-time experience).
- Experience in the SaaS industry is essential.
- Experience in the edtech sector highly desirable.
Benefits
- Additional holiday for length of service
- Monthly team lunch (on us)
- Comprehensive well-being and benefits scheme
- Enhanced maternity, paternity and adoption benefits
- Financial contribution to the set up of work-from-home environments
- Use of new and leading technology in the form of Apple products
- Frequent company-funded social events
- Office closure between Christmas & New Year
- Access to continuous learning and development opportunities
- Comprehensive employee referral scheme
- Casual Dress Code