Conducting stakeholder analysis.
Documenting business requirements (i.e., user stories), success criteria, and training documentation.
Creating business cases and feasibility studies.
Proposing business process improvements.
Facilitating communication between business stakeholders.
Documenting business scenarios while participating and facilitating User Acceptance Testing.
Assisting with backlog refinement
Align with and support the respective Product Owner and delivery team regarding Agile best practices including: refining and prioritizing backlogs, creating user stories, conducting demos, and participating in PI planning sessions and other ceremonies.
Experience supporting prior data conversions and validating results (e.g., reconciliation and data quality checks).
Experience partnering with Data Governance teams, including reference data management.
Working knowledge of SQL and relational databases (e.g., SQL Server), including writing queries to analyze and validate data.
Understanding of data modeling concepts, including hierarchical data structures and ERDs.
Ability to interpret and analyze JSON structures.
Familiarity with Databricks is required.
Experience with cloud platforms required; Azure preferred.
Exposure to API testing tools such as Postman is beneficial (not required).

2+ years of claims, operational support, project management and/or experience in IT delivery/implementation preferred
Knowledge of Guidewire ClaimCenter is preferable.
Proficient in Agile methodologies and practices
Excellent verbal and written communication skills
Ability to communicate technical information in a business-friendly manner
Ability to manage multiple and multi-faceted stakeholders
Solution-oriented, creative thinker
Strong strategic thinking, analytical, and problem-solving skills, with the ability to make sound decisions and drive results
Attention to detail and focus on accuracy
Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity
Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment

Business Analyst

Key skills