Vice President, Client Relationship Manager

Role Overview

• Develop, agree, and implement client account plans
• Work closely with various departments across the company
• Coordinate STT activity and ensure collaboration across internal SMEs
• Facilitate regular service quality reviews with clients
• Manage existing client P+L and follow shareholder goals

Requirements

• Develop and maintain senior level relationships within the client
• Manage contract negotiations and execution including client fee schedules
• Own full aspects of the commercial, strategic, and contractual relationships with clients
• Work with finance on client financials and proposed deals
• Manage risk effectively by ensuring risk items follow through

Benefits

• Flexible work-life support
• Professional development opportunities
• Paid volunteer days
• Vibrant employee networks