Assistant Account Manager

Role Overview

• Actively contribute to the development of Rue des Vignerons across the following areas:
• Customer relations: Provide support to ensure Rue des Vignerons customers are satisfied (handling reviews and tracking customer requests, managing disputes and urgent issues).
• Commercial relations: Assist the Account Manager in managing their partner portfolio:
• Monitoring and optimization
• Support and guidance
• Managing registrations and training
• Updating winemaker profiles
• Reporting
• Cross-functional tasks: Contribute to various cross-functional projects related to the company’s development.

Requirements

• You are dynamic, responsive, curious, and also organized and thorough
• You have strong writing skills, and good spelling
• You are comfortable on the phone
• You speak and write English
• You are proficient in Excel and Google Sheets
• You have an interest in wine and tourism

Benefits

• This experience will help you understand how a start-up is organized in the digital space and allow you to acquire the commercial skills necessary for growing a web company, while giving you significant autonomy and varied responsibilities.
• Join a people-focused company and a young, dynamic, close-knit team with strong values.
• Work in an attractive, fast-growing sector: wine — an iconic part of France.
• Deepen your knowledge of wine.
• Work in the heart of Toulouse (Place de la Bourse).