Project Leadership: Own end-to-end delivery of high-impact ecommerce projects, including website enhancements, checkout optimisation, personalisation, and platform integrations.
Agile Delivery: Lead the build phase by managing sprint planning, stand-ups, reviews, and retrospectives, ensuring effective backlog prioritisation and team velocity.
Growth & Optimisation: Support initiatives to improve conversion rate, customer retention, and lifetime value in collaboration with marketing and product teams.
Scope & Planning: Define project scope, timelines, and dependencies. Build detailed project plans that balance delivery speed with high-quality outcomes.
Technical Coordination: Manage integrations with third-party tools such as payment providers, personalisation platforms, and analytics suites.
Risk Management: Proactively identify blockers and maintain a clear risk register with mitigation plans to keep delivery on track.
Governance & Reporting: Provide structured updates on KPIs, progress, and risks, ensuring strong documentation and change control throughout the lifecycle.
Stakeholder Partnership: Act as the central communication hub, aligning technical and non-technical stakeholders on priorities and rollout plans.

Experience: 4+ years delivering ecommerce, digital, or product-led projects, including enterprise-scale implementations or replatforming.
Platform Expertise: Strong experience with Shopify Plus (or similar enterprise platforms like Salesforce Commerce Cloud, Magento, or BigCommerce).
Technical Tools: Hands-on proficiency with Jira and Confluence for delivery management and documentation.
Commercial Awareness: A deep understanding of ecommerce metrics (conversion rate, AOV, retention) and online customer behaviour.
Delivery Rigour: A disciplined approach to project structure and high standards, with a project management certification (e.g., Agile, Scrum, PRINCE2) preferred.
Influential Communication: The ability to influence across cross-functional teams, navigate complex dependencies, and manage multiple priorities in a fast-paced environment.
Data-Driven Mindset: You use insights to inform decisions, measure success, and iterate on the customer journey.
Pragmatic Leadership: A hands-on approach to problem-solving—you take full ownership of delivery and get things done.

Ecommerce Project Manager – Contract

Key skills