Test Strategy & Evolution: Define and drive the test strategy for our Shopify ecosystem and integrations, ensuring close alignment with our delivery partners.
End-to-End Planning: Build and manage comprehensive test plans covering the full user lifecycle: browse, checkout, payments, and fulfilment flows.
UAT Leadership: Lead User Acceptance Testing (UAT) with business teams, ensuring all releases meet real-world expectations and commercial requirements.
Defect Ownership: Manage the defect lifecycle and prioritisation, expertly balancing the need for speed with a commitment to quality.
System Validation: Validate complex end-to-end flows across integrated systems, including Shopify, ERP, payment gateways, and logistics providers.
Release & Hypercare: Ensure release readiness for all ecommerce changes and provide dedicated post-release monitoring and hypercare support.

Ecommerce Expertise: Deep experience with Ecommerce architecture and end-to-end platform testing (ideally within a Shopify Plus environment).
Conversion Knowledge: A strong understanding of customer journeys and conversion-critical flows (Buy, Pay, Fulfil).
Technical Integration: Proven experience with API and integration testing across multi-system landscapes.
Agile Delivery: Familiarity with modern testing approaches, including Agile methodologies and CI/CD environments.
Tooling: Proficiency in using Jira, Confluence, or similar tools for delivery management and documentation.
Contractor Mindset: The ability to work at pace in a product-led environment, providing clear visibility on quality risks and release readiness.
Bonus Points: Experience with subscriptions, internationalisation, A/B testing, or complex payment flows.

Testing Manager, Ecommerce – Contract

Key skills