Process Improvement Specialist – Business Optimization

Role Overview

• Leads cross functional process improvement teams and Kaizen/Just Do It events.
• Leads team in the evaluation of existing business processes for the purpose of identifying and executing on improvement initiatives.
• Solves complex business issues to improve operational efficiency.
• Performs data gathering, process mapping, root cause analysis and performance trending in order to develop appropriate process improvement recommendations.
• Prioritizes and implements process change requirements based on the critical effort needs.
• Oversees process change implementation and testing, and reviews changes to ensure they will result in measurable organizational improvements.
• Determines fiscal impact of recommended efforts, measures impact, and recognizes/quantifies success.
• Updates and maintains documentation on process improvements and process performance.
• Facilitates process improvement discovery sessions, process mapping, and team and client data gathering meetings.
• May support the development of training and/or change management materials or activities to support new processes or procedures.

Requirements

• Bachelor’s degree in business or related field preferred
• 3-5 years relevant experience in process improvement initiatives
• Experience with Six Sigma, Lean or Kaizen events highly desirable
• Formal Six Sigma or other Process Improvement certification preferred
• Strong analytical background and problem solving skills
• Excellent communication, facilitation, and presentation skills
• Ability to work with diverse groups and manage client relationships
• Ability to analyze large data sets
• Proven ability to lead project teams to successful outcomes

Benefits

• Competitive annual salary; the starting base salary range is $61,959-107,276*
• Annual Bonus + Annual Merit Increase Eligibility
• Hybrid schedule (3 days on-site weekly)
• Comprehensive health benefits package
• 3+ weeks of paid time off accrued during your first year
• 401(K) plan with company match up to 7%
• Professional development opportunities and tuition reimbursement
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability