Key skills
Communication
About this role
Role Overview
- Perform customer service activities to collect patient accounts receivables
- Communicate with patients via multiple channels to obtain payments
- Resolve non-routine issues and answer patients' questions
- Maintain accurate documentation of contacts made for accounts
Requirements
- Experience in customer service
- Strong communication skills
- Proficiency with telephone systems
- Ability to negotiate arrangements
- Knowledge of federal and state regulations
Benefits
- Professional development
- Opportunities for personal growth