Assistant Manager, Marketing Operations & Communications

Qdoba Restaurant Corporation is a growing fast casual restaurant brand seeking a dynamic Assistant Manager to support their Grand Opening Marketing, Internal Communications, and Public Relations efforts. The role involves leading marketing initiatives for grand openings and events, managing internal communications, and assisting with public relations activities.

Responsibilities:

• Develop and implement turnkey marketing toolkits to support grand openings, remodels, and local restaurant events with outside partners
• Collaborate with corporate teams on new restaurant openings to ensure alignment and successful execution
• Track upcoming NROs and identify opportunities to elevate openings through Brand Buzz or PR support
• Perform quarterly audits of marketing toolkit adoption and gather franchisee and field feedback to identify opportunities for new tools/resources, and enhanced support
• Provide quarterly highlights and reminders of existing NRO programs for potential new franchisees
• Share grand opening announcements/photos with internal audiences
• Partner with Franchise Business Consultants to help facilitate NRO resources and tools to the field
• Draft and distribute internal messaging including organizational announcements, leadership updates, promotions, brand initiatives, and events
• Partner cross-functionally with Operations, Marketing, HR, Development, Supply Chain, Finance, Legal, and Leadership teams to gather information and develop effective communications
• Manage internal communication and meetings calendars to ensure timely, consistent messaging
• Assist with agenda development and content support for Town Hall Meetings, Team Huddles, Spring Business Meeting, and Brand Conference
• Maintain internal communications resources, including surveys, templates, process guides, and media library assets to ensure consistency, accessibility, and efficient execution across the organization
• Assist with review of press releases, media alerts, briefing materials, Q&As, and external messaging, and posting to LinkedIn
• Track PR performance metrics and support campaign recaps and reporting
• Support crisis communications planning and rapid-response needs

Requirements:

• 3–5 years of experience in communications, PR, marketing, events, or related field
• Strong writing, editing, and proofreading skills
• Excellent project management and organizational skills
• Ability to work collaboratively across departments and with external partners
• Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint)
• Detail-oriented
• Ability to effectively prioritize and multi-task in a fast-paced, changing environment
• Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field is required
• Experience supporting multi-location, hospitality, restaurant, retail, or franchise brands
• Experience supporting grand openings and events