Coordinate and manage end‑to‑end activation of digital projects across publishers, platforms, and local market teams.
Prepare operational briefs, gather technical requirements, validate and verify assets, and ensure accurate campaign setup in line with SLAs.
Monitor and track timelines, milestones, deliverables, and dependencies with precision and strong attention to detail.
Ensure execution is aligned with IQVIA standards and each partner's capabilities.
Maintain ongoing communication with local teams, escalating obstacles as needed.
Act as the operational product owner for digital capabilities linked to each partner (audiences, formats, country availability, operational pricing, tracking, etc.).
Serve as the daily point of contact for operational questions from local teams and publishers.
Keep documentation of capabilities, workflows, SLAs, and internal guidelines updated.
Collect operational feedback from markets and partners and relay it to the global team.
Manage the operational relationship with publishers, including asset delivery, timelines, action tracking, and KPIs.
Ensure partners comply with reporting, tracking, and compliance standards.
Escalate issues and ensure timely resolution.
Collect, validate, and consolidate campaign reports from publishers across projects.
Conduct basic data analysis to detect issues or deviations and coordinate resolution with partners and local teams.
Identify operational insights and areas for improvement.
Maintain global structured reporting repositories.
Organize and maintain global partner information repositories to support process standardization.
Ensure consistency in how projects with partners are implemented across markets.
Coordinate internally with local marketing/sales teams, global product teams, digital partners, and other stakeholders.
Document learnings and optimizations to improve operational efficiency based on data and workflow performance.
Register new digital partners in the global partnership network, ensuring adherence to IQVIA standards and workflows across administrative, operational, and billing systems.
Requirements
Bachelor’s degree in Marketing, Advertising, Business Administration, Communications, Engineering, or related fields.
1–3 years of experience in roles such as: digital project management coordination with publishers/agencies campaign operations digital marketing or product operations.
Previous experience in healthcare or digital media is a plus.
Strong organizational, coordination, and follow‑up skills.
High attention to detail and accuracy.
Ability to work with multiple stakeholders and manage several projects simultaneously.
Excellent communication skills with both technical and non‑technical teams.
Interest and experience in digital marketing, data & insights activation, HCP media, and technology.
Proficiency in Excel, PowerPoint, and reporting tools.