Support the Senior Clinical Treatment Coordinator and Titration Leadership Team with administrative tasks related to the titration service.
Act as a point of contact for patient and prescriber queries, escalating more complex issues where appropriate.
Assist in the coordination and administration of prescriber onboarding, inductions, and routine processes.
Carry out administrative tasks relating to patient care within the titration pathway, ensuring accuracy and timeliness.
Use the PUK Patient Portal to schedule appointments, update records, and manage communications.
Support meeting coordination, including scheduling and minute-taking where required.
Maintain accurate records, spreadsheets, and internal systems in line with PUK processes.
Assist with data collection and basic reporting to support service monitoring and improvement.
Manage and complete allocated tasks within PUK systems, ensuring they are actioned or escalated appropriately.
Communicate effectively with patients, clinicians, and external stakeholders via email and telephone.
Prioritise workload effectively, adapting to changing service demands.
Participate in supervision, personal development reviews, and mandatory training.
Maintain up-to-date knowledge of PUK processes and procedures, raising concerns or incidents as appropriate.

Clinical Administration Assistant – Titration Service

Key skills