Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus
Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline
Functions with some autonomy but guided by established policies or review of end results
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.)
The GridOS Delivery Manager is a technical leader responsible for leading the successful end-to-end implementation of GridOS software solutions across utility and energy distribution environments
This role combines technical understanding with delivery coordination, helping to drive implementation progress, maintain quality standards, and support positive customer outcomes
The Delivery Manager works with cross-functional teams and customers to ensure projects are delivered effectively, in alignment with established processes, timelines, and business goals
Requirements
four (4) years software design , software integration and/or DMS, EMS, Oil and Gas, or related experience
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Software Services Group(s)/Function(s))
Strong software systems development and integration skills
Experience with highly complex hardware and software configurations in a real-time environment
Good understanding of programming and database skills
Demonstrated ability to trouble shoot and problem solve
Experience with Unix, and/or Windows
Excellent verbal, written, and interpersonal communication skills
Ability to write professional and technical reports and procedures
Ability to make formal and informal presentations to technical and non-technical staff and customers
Must be able to interact and communicate with individuals at all levels of the organization
Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
Ability to work independently and be self-motivated
Ability to work effectively with other management and groups
Fosters a team environment
Tech Stack
Unix
Benefits
medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants