Leasing Lead Coordinator – Appointment Setter

Role Overview

• Call, text, and email incoming leads promptly
• Qualify prospective tenants and gather key details
• Schedule property tours for leasing agents
• Coordinate calendars and manage availability
• Send confirmations and reminders to reduce no-shows
• Follow up with prospects after tours
• Maintain accurate records of all communications
• Keep lead pipelines organized and up to date

Requirements

• Strong spoken and written English
• Clear communication with minimal accent
• Comfortable on phone calls and texting with leads
• Organized and detail-oriented
• Ability to multitask and manage multiple conversations
• Reliable and responsive during working hours
• Experience in customer service, appointment setting, or leasing is a plus
• CRM experience is a plus (Zoho preferred but not required)

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options